Forum Discussion

SolarIsASleepyHead's avatar
6 months ago

Meta Quest 2 COMPLETELY messed up

so i had factory reset my headset to try and fix my controller drift like an idiot, which no didn't help, but now i cant even pair it with my meta account anymore. it just gives me the "couldn't pair with your headset" **bleep**.

2 Replies

  • The same thing happened to me yesterday. I’m still trying to connect it. And find support through oculus and meta/facebook.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi there @SolarIsASleepyHead,

     

    We came across your message and would love to help get you back into the Metaverse.

     

    Since there is a few different pairing issues this could be, please check out our public article for troubleshooting these problems here.

     

    If you are still running into problems please don't hesitate to send us a private message, so we can look into this further with you.