My meta quest 3 controller won’t update. Just started having the problem when it tried to update the firmware. Right controller updated just fine. I’ve unpaired it and repaired it. I even factory reset my headset and that didn’t fix it either.
Hey there,
We saw your post and wanted to lend a hand!
Having issues with a controller refusing to update isnt ideal, especially when your looking forward to enjoying your favorite games in the Metaverse hassle free. For this we have a few troubleshooting steps below we would like you to try:
1. Remove unsupported third-party accessories that may affect the controller's connection. For example, controller covers, controller attachments, etc.
2. Remove the batteries for 30 minutes. Try new batteries.
3.Check for Secured Network. Determine if the issue is occurring on an open/unrestricted network.
4. Try another network, if available
5. Use RouteThis Helps to check for network issues that would affect the update. For example, poor connection, slow download speed, etc.
If you need any further help please don't hesitate to get in touch with us privately! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
We hope to hear from you soon!
