My meta quest 3 gets stuck on the loading screen when starting a Link using the Link cable. I have tried restarting everything, reinstalling meta quest link and factory resetting the headset but nothing works. When i try Meta Quest Link sends me a notification saying "Meta Quest Link not working correctly"(translated). This was not the case before. I think it may have something to do with the update from november 24th.
Hey there @ControleRoomPartnerStein,
We've just come across your post regarding the issue you are having with your Meta Quest 3 headset when using the Quest Link cable. We want you to have the best possible experience in the world of VR, so we thought we'd lend a hand.
Thank you for stating the exact error message you are receiving and what troubleshooting steps you have attempted so far, including restarting your PC and reinstalling the Meta Quest Link. Please attempt the following steps:
To run a repair for the Meta Quest Link app:
Please let us know if this has resolved the issue you are facing, as we want you to enjoy PCVR again as soon as possible!
Hello,
it tried this again but it is still stuck on the loading screen.
Hi again,
Thank you so much for having attempted to suggested troubleshooting steps. Please send us a direct message, so we can look further into the matter for you.
To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to your response!
