Forum Discussion

Lou_v1965's avatar
Lou_v1965
Honored Guest
6 months ago

Meta Quest 3S controller drift issues.

Hello, 

Have been experiencing issues with my Meta Quest 3S controllers and the uncontrollable drifting issues. Using games on it, such as WIN Reality and Golf+. The issue is really bad with using the WIN Reality game.

I've done the following:

Factory Reset on the VR Headset, Unpaired / paired the controllers, recalibrated both controllers, and uninstalled / reinstalled both games. Reached out to WIN Reality Support, who had made an adjustment to how the game would set up. They have since reverted back to their original setup. 

I pulled out my Oculus 2 headset, charged it, and added new batteries to the controllers. Launched the WIN Reality App to see if the controller using the Short Bat attachment would have the same drifting issue. It did not; I used it with no issues at all. Didn't even have to recalibrate either controller 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hey there Lou_v1965,

     

    We just came across your post and realized you're having drift issues with your Quest 3S controllers. While we understand this could be quite frustrating, we'd also like to appreciate you for the relevant troubleshooting steps you have executed so far along with attempting a similar setup within your Meta Quest 2. For us to be able to look into this in detail and suggest any alternate solutions, we must request you to send us PM that would allow us to gather more information around this:

     

    • Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 
    • Next, click "Send a Message" to privately message us! 

    Please remember, you must be signed into the community first to send us a private message.

     

    We look forward to hear from you!