Meta Quest 3s does not connect to Meta Harizon account

I have a problem connecting my Meta Quest 3s virtual reality helmet to my Meta Harizon mobile app account. The thing is that I've been using this helmet for six months now and every time the app can't find the VR helmet, once at the very beginning I connected it but due to some error it disconnected and hasn't connected since. Also complicates the situation that I can connect to the broadcast of this helmet, like I will see on my phone what the person in the helmet sees, but to connect this helmet to Meta Harizon account does not work, I passed the stage where you need to enter a code of five digits, but this does not help, as I think VR helmet stupidly does not let me find it, please help..