Forum Discussion

CrystalBlue1618's avatar
CrystalBlue1618
Honored Guest
2 years ago
Solved

Meta Quest app - stuck on the "Pair a new device" screen

I'm stuck on the "Pair your headset with the Meta Quest app to continue." step during the Meta Quest 3 setup. The smartphone app tells me to "Allow permissions", which I have already done. I have "Us...
Error
Headset
Headset Pairing
Meta Quest 3
Meta Quest App
Mobile app
Pairing
  • Nanasiah's avatar
    Nanasiah
    2 years ago

    I had the same problem. Make sure your location is turned on from the swipe down panel. 

Reedhbrnj's avatar
Reedhbrnj
Honored Guest
1 year ago

Uhm It still doesn't work for me and it still does nothing

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
1 year ago

Hey Reedhbrnj ,

 

We wanted to check in and see if the steps above resolved your issue? 

 

Our DM's are always open if you need more help . Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.