Hello,
I am a developer trying to use Unity on my Windows 11 laptop to develop VR apps for the Meta Quest 3.
To run my project on the headset, I downloaded the Meta Quest Link app. When I open th...
Hey ijoffe! It looks like you're viewing the Rift & Rift S system requirements page. For Meta Quest Link specifically, you'll want to look at our Requirements to use Meta Quest Link page. It doesn't look like non-super 1650 series NVIDIA cards are supported for Meta Quest Link, which would explain the error you're running into.
No worries, I'm happy to provide more clarity! It depends which side of the spectrum you're on for the unsupported hardware. There are some higher end GPUs that have yet to be supported, such as AMD's 7000 series. Those will typically run into error messages stating that their GPU is unsupported and that they may experience performance issues. However, looking at user feedback, they seem to run just fine.
When it comes to being below the minimum specifications, not only will your performance vary heavily, but the Meta Quest Link app may deny you the ability to use it altogether.
There's 2 types of errors related to GPUs that you'll run into on the Meta Quest Link app.
One is a blue banner stating that your performance may be impacted, but you should still be able to launch and play apps just fine.
The second error is a full screen error message stating that your GPU is not compatible—not allowing you to launch any apps or experiences within the Meta Quest Link app.
Since the hardware altogether isn't supported, there won't be much I nor MetaStoreHelp will be able to help with in terms of optimization and/or getting it to work properly. Your main options would be to upgrade to a compatible GPU based on our requirements, or to continue using a third-party PCVR software for testing your application.
When I try to connect my Meta Quest 3, I get a message very similar to that second screenshot but in the headset itself. So, I think my GPU is just incompatible.
What are the major drawbacks to testing my application by just building it and running it directly on the headset directly with a cable compared to testing it using PCVR? Is it mainly that it takes more time to re-build the project into an app for each testing iteration, or is there other factors I should be aware of? Thanks!
I had red banner too for months, but I could perfectly run my unreal engine in play in vr in editor with link but just today after an update I think, I just get that black screen that says Graphics card not compatible, I mean for god sake if I had a compatible graphic card I wouldn't go buy a standalone headset, I been developing for almost a year without a problem with just that red banner above but now I don't know how to make it work. I'm trying to do and learn hand tracking and it's so hard to package and install every time for quest or using MetaXRSimulator, how can I just go back to that red banner state?
"...not allowing you to launch any apps or experiences within the Meta Quest Link app."
I understand that stuff will not launch/run, but does that error banner message ALSO mean that it won't even PAIR via 'Add Headset' in the first place?
MQDH on the same PC paired with my headset fine, and Cast/etc all works in it (except Link). Meta Quest Link will show that message, and I can not get the headset paired with it to begin with, so I'm just wondering if, when it throws that error, will it even BOTHER to try and pair devices...
Hello, JLsoft! Encountering an error with the headset is not ideal and we can look into this together. To start we would want to try pairing the headset with the app directly before using the link cable. Please go through the steps below:
Ensure the phone is compatible with the Meta Quest App
Ensure the phone app and headset are on the latest available version
Ensure phone and headset are connected to the same network
Remove any unsupported third-party accessories that may affect communication (such as headset covers)
If you still encounter issues with pairing with the headset and phone directly, please let us know and we can investigate further.
I am very specific when describing and asking a question, in order to try and avoid the 'Have you tried unplugging it and plugging back in again??' type answers.
All I want to know is:
When Meta Quest Link, the program, on Windows-running PCs, displays the following reddish banner:
...if a user can still successfully use the 'Add Headset' button shown below the banner, and have it successfully detect and add the headset to Devices shown in the left of the screenshot.
I'm not asking if stuff will run well, or at all...just if it will PAIR/CONNECT when/if that message is shown.
The Meta Quest Link app worked on my PC, although I had an unsupported GPU (A2000). But with the latest update I did today, I cannot start the app anymore. It tells me, that my graphics card is not supported. So I cannot use Meta Quest Link anymore. Sorry guys, but this is unacceptable. It worked before, it should continue to work. I cannot buy a completely new device, just because Meta now thinks that a graphics card may not fully meet the requirements although in fact it does serve me well enough.
