Meta Quest Link App Not working/ Opening
For the past few months, I have had issues with the Meta Quest Link software, Cable link, and Air link and have found no solution to my issue on any forums or help posts.
When I open the software o...
Forum Discussion
Thanks for the quick reply!
As the Link Software was successfully running for you at one point in time, we would recommend a more comprehensive uninstall of the software known as a 'Manual Uninstall'. The steps for completing this are outlined below:
- Disconnect the Rift/Link cable from the computer
- Disconnect your computer from the internet
- Backup any necessary content - You can find steps on how to do so by clicking here.
- Reboot into Safe Mode - You can find steps on how to do so by clicking here.
- Uninstall the Link PC VR app using the Control Panel - You can find steps on how to do so by clicking here.
- Delete all Oculus folders from the following folder - C:\Program Files
- Remove any Oculus folders from the following locations:
C:\Users\YourUserProfile\AppData
C:\Users\YourUserProfile\AppData\Local
C:\Users\YourUserProfile\AppData\LocalLow
C:\Users\YourUserProfile\AppData\Roaming
C:\OculusSetup-DownloadCache
Note: The AppData folder is usually hidden. Use these steps to access AppData.
Press Windows key + R to launch the Run dialog window.
Type %AppData% in the Run box and click OK or press Enter
File Explorer will launch to the AppData\Roaming subfolder.
Click AppData in the File Explorer address bar to show all three subfolders in the AppData location.
- Restart your computer in normal mode
- Reconnect your computer to the internet
- Install the Link PC VR app again using the setup tool from our website here
- Reconnect the Rift/Link cable and re-test the headset
Let us know if this solves your issue or if you need any further assistance!
Tried all the above and nothing worked. If I create another local user on my desktop then I can create a new project with no issues but I’m unable to open the existing project for some reason
You can send us this information through our DMs. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Hey there deesine,
Just wanting to check in with you!
Are you still experiencing issues? If so, please don't hesitate to send us a private message with the requested information.
Can't wait to hear from you!
IM HAVING THE SAME ISSUE AS HIM IMA FINNA CRASH OUT BRO
Hi there! Thank you for proving us with an update. I would like to end your ticket to our Support Team via email, so that they can further assist with this issue.
In order to do this, could you please provide the following details:
- Full name as it appears on your Meta account
- Current alias/username as it appears on your Meta account
- Email Address linked to the account
We hope to hear back from you soon!
