Forum Discussion

iSky0's avatar
iSky0
Explorer
2 years ago
Solved

Meta Quest Link Infinite Loading

Worked fine since buying Quest 3 a month ago, was working yesterday, today it wont work, tried reinstalling the app, nothing, tried beta branch, nothing. my AMD graphics driver is up to date, it was literally working yesterday with no changes whatsoever

App (Desktop)
link
loading
Meta Quest 3
PCVR
quest 3
  • iSky0's avatar
    iSky0
    2 years ago

    The solution there says to reinstall nvidia drivers, i have an AMD GPU and it's up to date, The day before it happened it was working normal, no updates happened in-between.

    Regarding the minimum requirements, if you've read my message properly you would know i meet the minimum requirements, i know im being rude but **bleep**, every time i post about an issue on here, one of you replies the same way, completely disregarding my input..


    My solution was as follows:

    I had to use Revo Uninstaller to remove all the files and folders related to Oculus after a normal Uninstallation. After that i manually looked for more folders and files and deleted them, in many different directories. Re-installed and it worked. 

     

    I shouldn't have to use a program 90% of the community don't know to properly get rid of Oculus files for a clean installation for it to work. The whole bug happens from time to time and it's annoying.

7 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 years ago

    Hello there, iSky0! We hate to hear that you are also running into this issue, so we would love to take a closer look into this and get you back to a smooth VR experience. To ensure we don't repeat the troubleshooting steps you have already tried, can you let us know if you have already tried the accepted solution posted on this thread as well as check if you meet the minimum requirements to use Link? If, after trying all this, you are still running into issues, please don't hesitate to reach out to us again so we can continue to look into the other options available for you. We can't wait to hear back from you soon! 

    • iSky0's avatar
      iSky0
      Explorer
      2 years ago

      The solution there says to reinstall nvidia drivers, i have an AMD GPU and it's up to date, The day before it happened it was working normal, no updates happened in-between.

      Regarding the minimum requirements, if you've read my message properly you would know i meet the minimum requirements, i know im being rude but **bleep**, every time i post about an issue on here, one of you replies the same way, completely disregarding my input..


      My solution was as follows:

      I had to use Revo Uninstaller to remove all the files and folders related to Oculus after a normal Uninstallation. After that i manually looked for more folders and files and deleted them, in many different directories. Re-installed and it worked. 

       

      I shouldn't have to use a program 90% of the community don't know to properly get rid of Oculus files for a clean installation for it to work. The whole bug happens from time to time and it's annoying.

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager
        2 years ago

        Thank you for letting us know that you were able to get your Oculus Link to work again, iSky0. Please remember that you are always welcome to reach out to us again if you come across any other questions or concerns! 

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 years ago

    Hey again, iSky0! We wanted to check on you to see if you still need help with the link issue you are currently experiencing. If so, please feel free to reach out to us again at any time so we can continue to help you further!

     

  • Veroyatnolevlev's avatar
    Veroyatnolevlev
    Honored Guest
    6 months ago

    Absolutely support iSky0's point of view: the use of 3rd party app, and even this such a "fix" is NOT a way to deal with that. Had a notification that Meta Link app has been updated a few days ago. I guess since that i got this "way longer" app loading, and even after that i can't connect to my PC, even when my headset is trying to, i just getting infinite loading in the VR. This is a bug from app's side, not ours. Guess we just have to hope that one day we'll have a new update, that might help, or make everything even worse...

      • Veroyatnolevlev's avatar
        Veroyatnolevlev
        Honored Guest
        6 months ago

        Nah, no luck. And even more, the only "fix" in the app reinstall now doesn't work, and can help only in 50/50 situations. And yet again, reinstallation allows me to connect my headset and play ONLY ONCE, and after that i can't reconnect it to my pc