Forum Discussion

Canman12345's avatar
Canman12345
Honored Guest
4 years ago
Solved

My Airlink audio isn't working

It's just like my audio completely disappeared. I was playing games with the audio just fine like a week ago and searched all about this when it stopped working, and nothing works. My audio for my co...
audio quality
Headset
Pc compatibility
PCVR
  • o0maska0o's avatar
    o0maska0o
    4 years ago

    i found this

    "The problem seems to be caused by sound device driver.

    According to this tweet from Japanese guy, you can fix it pretty easily.
    https://twitter.com/totempolelt/status/1225824158568742912

    1. Make sure you have v14 PTC software installed on your PC and v13 firmware on your Quest
    2. Open up "Sound" menu from Windows Control panel, and then search "Oculus Virtual Audio Device" from "Playback" tab.
    3. Hit the "Properties" button and change the device name as "Headphones"
    4. Click "Apply" button. Now you should be good to go! :)"
o0maska0o's avatar
o0maska0o
Explorer
4 years ago

yes of course

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
4 years ago

Hi everyone! We know audio is a very important aspect in truly feeling immersed in your VR gameplay, so we want to lend a helping hand. You can find in our public support article regarding Air Link best practices and known issues: to recover audio, reboot the headset and relaunch Air Link.

 

We hope this resource is of some assistance to you all, so you can get back to fully enjoying PCVR.