My controller won't pair

Hi there!

 

We see that you could use some help pairing your controllers again, and we'd be happy to help.

 

First we would like to ask some more questions so we can get a better understanding of the problem.

 

• Are you experiencing this issue with both controllers?
• Are you using the controller(s) with a Quest Pro, Quest 3, or Quest 2 headset?
• Are you using any third-party accessories on your controllers?
• What troubleshooting steps have you already tried?
• Can you see any lights on your controller that are on (blinking or solid)?

We will be awaiting your reply!