My controllers won’t pair

Hi Mahirez​ 🙂

Did the controllers light up when you changed the batteries?

Just asking...... maybe you put the batteries in the wrong way?

Choleni I dıd that once 😂

Hey there,

We saw your post and wanted to lend a hand.

Having any type of controller issue isn't what you want when your deciding to enjoy your time in the Metaverse playing your favorite games, so we want to assist you by providing some troubleshooting steps to get you back to those games you love! If you could please follow the troubleshooting steps below:

• Remove unsupported third-party accessories that may affect power, battery fit, or controller detection. For example, rechargeable grips, controller covers, etc.
• Replace the controller battery with a fresh one.
• Check the LED status (blinking, solid, or no light at all).

If you need any further support don't be afraid to PM us, as we would be happy to provide you the support needed! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

Next, click "Send a Message" to privately message us!

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Hey there,

Just wanted to send a follow up to make sure you don't need further assistance.

If you do need further assistance please get in touch with us privately! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.

did u find the solution?

Hey there,

Thanks for reaching out to us!

We've reached out to you privately, if you could please check your private messages that would be amazing.

Hope to hear from you soon!

Hey there,

Thanks for getting back to us so efficiently!

If the team haven't got back to you through PMs we would recommended you get through to the Meta Help Centre as we can talk to you there and get you the support needed! Just click the blue text over Meta Help Centre to get the support you need!

We hope to hear back from you!