My headset is being super weird with connecting to WiFi I’m not sure if it’s broken or not
I have looked through forums and every single thread on here including the solutions other users have tried. My headset was not connected to the WiFi giving a “connected to device cannot provide internet” message. When the day before it was just fine and working. Here are the following steps I have tried including the advice and steps you have been giving everyone. I have;
- I have forgotten the network device
- I have soft restart my headset
- I have hard restart my headset
- i have done a factory reset via both the mobile app and headset
- I have switch band lengths via the router
- I have restart my router
- I have reboot my headset
- I have tried connecting through the WiFi through the mobile app as well only to get a error message
- I have force updated my headset on the website with the correct steps that are required
- I was right next to my router trying these steps
- i tried changing the gateway code (via another users solution on a thread I saw)
The problem with other solutions I find on Reddit threads is that their headset is setup. Since I did factory reset my headset and my headset isn’t connecting to the WiFi no matter what I do I am also stuck on the WiFi screen to continue setting up my headset. I do not have a hotspot for my phone plan so I can not do such either. All of my other devices seem to work but my headset specifically. I do notice when I turn my headset on or try soft reseting it, a small unfamiliar beep is heard. This is extremely frustrating but I am willing to be patient if it can fix my headset. Please help 😓
