My PC isn't showing up in Air Link

Hi Zappyiscool! Let's work together to get Air Link working properly! We'd like you to follow these steps so we can establish a baseline of troubleshooting:

• Go to the Settings menu inside your Quest 2 and toggle Air Link off.
• Restart your headset by holding down the power button for 30 seconds, then turning it on again.
• Close the Oculus PC app and restart your PC.
• Turn Air Link back on and try again to pair your headset to your PC.
• Ensure your PC and headset are connected to the same network.

Let us know how this goes for you. We'll for sure provide more help if you need it. Thanks!

I've had the same problem. Found it was caused by my router, which was on some paranoid settings to not let detecting devices on intranet. Paranoia is always good, so I let it be. Instead, I made a mobile hotspot from my notebook to directly link it with my headset. It worked perfectly, and without any interference of other network devices (which are many).

I just ran into this issue as well today, after having used it without issues for a long time.

Turned out for me it was Windows having set my network to public, thus my pc was not discoverable. Setting my network to private made my Quest 2 discover my pc again over Air Link.

Same issue and found the solution go to windows security, under firewall & network protection click allow an app through firewall, there you have to check if OVRServer is allowed if not then allow it and voila its fixed

That happened to me once. I just restarted my computer

If you have ESET like i do, you can do the following steps that i took which ended up helping.

1. Check your Windows Defender and see if your options are grey.
2. If not grey find the "Allow an app through firewall" and put:
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe in the box and attempt pairing to your computer.
3. If the options are grey then go to ESET and go to "Setup" then "Network Protection" go to "Firewall" then click "Configure..." go to "Advanced" then "Rules" and click Edit. Click "Add" on the bottom left.
The rule should go something like this:
Name: Oculus Services
Enabled: :heavy_check_mark:
Direction: Any
Action: Allow
Protocol: Any
Next go to Local and find "Application" and click the triple dots. Click the 3 "OK"s until you get the user consent interface and click allow.
4. Go to "Troubleshooting Wizard" under Network Protection", and unblock the following applications:
SSDP Discovery by Microsoft.
NT Kernel & System by Microsoft.
DNS Client by Microsoft.
If you see your router and ESET advised you being on a untrusted network,  Unblock it then go to "Connected Networks" under Network Protection. Click "Untrusted Network" on your Wired or Wireless connection. 
(ONLY DO THIS IF YOU ARE ON YOUR HOME WIFI) then click "Yes" to make it trusted.

Should be working now like it is for me.

i had a similar issue, when i first bought my oculus the airlink worked fine but now i been trying to connect to airlink for a day straight but it won't work! I click on pair when i find my pc and it doesn't pair up i think it is a bug or something so i bought a 3 meter usb c cable and still it didnt work with cable or airlink! Any help is appreciated.

My Air link connection problem is intermittent and has happened over a Quest 2 and now on a Quest 3. 

I have turned off the firewall and it still persists.  I have done all the restarting of the headset and computer and the oculus app and it still sits there searching for the computer. 

It must have something to do with the router which is a D-Link Dir 2640.  If I reset the internet by turning off the router and modem, then the AIR link connects.  It works for a while - like a couple headset on/offs and then in a day or two or often the next day, stops working.  Extremely frustrating as I have to tell everyone that I am stopping and starting the internet.  

Is there a solution for an intermittent problem, specifically a solution for router settings?  Nothing else using wi-fi is having this problem.  I would call this a bug - is it in the Oculus computer software?  As mentioned, it is across two different headsets and the Oculus software for the computer has been just updated (so it showed the Quest 3 option).

Thanks - love the Quest btw!  I have the Quest 1, 2 and 3 ;-).

Same here, windows 11 fresh install, quest 2 factory reset, and firewall turned off, pc is detected but won't connect,  I don't understand....   

Hey everyone. This thread is getting some traction so I wanted to come in and help. If you're experiencing this issue please reply with the following so we can get a better idea of where to start tackling this from.

• Does air link work at all or does it work sometimes?
• How long has this been going on for you?
• Did a factory reset change anything?
• What other troubleshooting have you tried?

Please include anything else you believe is relevant. Thanks guys!