Forum Discussion

jjcoolya's avatar
jjcoolya
Honored Guest
2 years ago

My Quest 2 is connected with no internet access

Ive had my quest 2 for about a month, had no problems and now its telling me im connected to the internet, but it cant provide internet.  ive tried unplugging my router for a minute, as well as tur...
Connection issues
Meta Quest 2
no internet
Quest 2
Zuxrty's avatar
Zuxrty
Honored Guest
1 year ago

How do you clear the cache

 

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
1 year ago

Hey Zuxrty, we would be glad to provide you with the steps for clearing your cache. 

 

Please follow the steps below:

Bluetooth information may vary from device to device. 

 

On an Android device

  1. Open Settings and go to Apps.
  2. Go to Bluetooth
  3. Tap on Storage and Clear Cache.

On an iOS device

  1. Open Settings and select Bluetooth.
  2. Forget every Bluetooth device in the My Devices list using the "i" icon.
  3. Restart your iOS device to clear the cache. After restarting, you will be required to re-pair with Bluetooth devices again.

Please let us know if we can help with anything else or if you're experiencing any other issues with your Quest that we can assist you with!