Forum Discussion
Hi, I tried this but it isn’t my internet, all the other networks in my area are also shown as locked.
Hey there glandcrusher! Can you give us a little more information on what's happening for you? When you say all the other networks around you are showing as locked, are you referring to other people's internet signals or other signals in your own house? We look forward to your reply!
- ElPou8421 year agoHonored Guest
Hi i have been having the connected cant provide internet error for a while (since april 2024) i have tried soft resets factory resets and none of those worked i was able to use my hotspot for a while but now it says the same i left my quest for a while because i wasnt able to play nothing then i came back to see if its fixed and its not, now it doesnt let me connect to the internet.
- MetaStoreHelp1 year agoCommunity Manager
Hello there, ElPou842! We know how having difficulties trying to connect your headset with Wi-Fi can really disrupt an amazing gameplay, and this is not the experience we would like for you, so we are happy to look further into this in order to get you back into a smooth VR experience! Thank you for letting us know the troubleshooting steps you have attempted, and just so we don't repeat any of them, can you please confirm with us if you have also already attempted the troubleshooting steps mentioned in this thread? Let us know so that we can know what step is best for us to take next! We can't wait to hear back from you soon!
- BankySenpai1 year agoHonored Guest
Hello, this garbage headset i bought from you guys does not connect to the internet. It says Connected, cant provide internet. Ive tried everything in the forum yet nothing works, it even disconnected my hotspot and wont connect to it anymore. Id like to get this issue resolved so i can stream a horror game..
- MetaStoreHelp1 year agoCommunity Manager
Hello again, ElPou842! We wanted to check in and make sure everything is going okay. If you still need help with this, please let us know. We would love to keep helping with this!
- logilogan.20231 year agoHonored Guest
I tried doing Hotspot didn't work also I reset my router and oculus but it still didn't work and it says no update for it so what do I do