Forum Discussion
I am using Meta Quest 3. I have the same problem. My wifi router was working fine for around a month. But now it stopped connecting to my wifi router. It says can't provide internet and then disconnects and then reconnects and then repeats it forever. It works well with my android wifi hotspot.
One weird thing is, if I unplug and plug my wifi router it works that day but next day the same issue happens until I unplug and replug my wifi router. This is really frustrating.
Is there any way to fix this?
Hi there PankajSingh, thank you for reaching out to us. We are keen to get you into the Metaverse as soon as possible.
You've mentioned that you're experiencing Wi-Fi issues. Please click here for some troubleshooting steps. In addition to this, could we kindly ask you to reboot the headset and remove any unsupported third-party accessories.
If the issue still persists, after completing these steps, please let us know. We will then investigate further.
We look forward to hearing from you soon!