I have done everything from reset my router to restarting my headset so many times to now hard reset and trying to sign in with my internet and it still says cannot provide internet. Everything else in my house works on this internet, the password is correct. I’ve done it a dozen or more times. It’s connected to my phone no problem just not my home internet. I’m about to give up on my winter fun 😭
My wife’s headset has not had a single problem just mine by the way
Hey Scissor_sisters!
We hear you're having some troubles connecting your Quest with your home Wi-Fi, that's of course not ideal and we definitely don't want you to miss out on your winter fun, so we'd like to have a look into this with you together, to get your headset connected and your winterly virtual adventures started!
For us to investigate this together, we'd like to ask you to reach out to us privately by clicking here or by selecting our name. Next, click "Send a Message" to send us a private message and from there, we'll investigate this problem to see what might be causing this problem. Small side note, you must be signed into the community first to send us a private message.
Thank you and we look forward to seeing you there!
Hey there Scissor_sisters!
It looks like you might have sent us a private message, however we can't seem to find it here, could you try sending us another one with the same steps as before?
Thank you so much and we hope to hear from you soon!
