Neither controller will turn on for quest 3
I recently bought a quest 3, used it once a few days ago for a few minutes to make sure everything works, but I tried to get on today, and neither of the controllers will turn on no matter what I do,...
Forum Discussion
I am experiencing a persistent issue with the left controller during gameplay. Initially, I suspected a battery problem and replaced it, but the issue persisted. I then followed the recommended troubleshooting steps, including removing and reinserting the battery, restarting the headset, and unpairing and repairing the controller through the Meta app. Despite these efforts, the left controller lacks the light indicator present on the right controller. Furthermore, there are no accessories attached to the controller, and it has not encountered any physical impacts, such as bumping into walls.
Hello, jyob and Facekick48! Thank you for letting us know about the issues you both are having, we would like to get this resolved so that you can get back to gaming! We would like to invite you to send us a personal message, so that we can gather some basic account information from you guys so that we can see what options we have available to you.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
