Forum Discussion

CuriousSwordfish8710's avatar
CuriousSwordfish8710
Explorer
10 months ago

New Meta Quest 3 freezes and glitches after a few seconds when using Meta Link

Version number of software: I'm using the latest version of Meta Quest Link as of today (19th May 2025). I can't find the version number. Right-click on the "OculusClient.exe" file shows "0.1.0", wh...
steve_40's avatar
steve_40
Honored Visionary
5 months ago

I had exactly this same problem (as in the OP's screenshot) happen twice while using AirLink on my Quest 3. All I had to do to fix it was to: (a) fully power the headset off and on, and (b), reboot my PC.

 

  • PRVR's avatar
    PRVR
    Explorer
    5 months ago

    I've done countless reboots on both devices and still the same issue

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager
      5 months ago

      Hi PRVR,

       

      Were you able to check for drivers and software updates? If re-pairing the app also did not help, please feel free to send us a private message so  our teams can have a further look into this.

       

      We look forward to connecting with you! 

      • PRVR's avatar
        PRVR
        Explorer
        5 months ago

        Drivers, windows, app, everything. Moving to PTC gives me drivers to install and i do that and still. I've messaged you.