No audio on Quest 2 via link cable
Just as the title says, I'm not getting any audio through my headset while using a link cable for the oculus home-- no desktop audio in oculus home, no game audio when in a game, despite video workin...
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Hey again, lovelyperilune! We haven't heard back and wanted to check in to see if you were able to make any progress with this. Let us know when you can, and reach out with any issues or troubles in the future as well, we're all glad to help here!
hello!
after following the instructions in your previous reply, nothing worked except for uninstalling the Oculus home app via the Windows "uninstall a program" system dialogue. after reinstalling the Oculus home app, audio worked through the link cable for several hours, but it reverted to it's previous state of not having any audio through the link cable. the only thing i had done on my PC since reinstalling the Oculus PC app was use steam link to play a steamvr game.
i believe that somehow steamlink is interfering with the oculus audio drivers, as even when i have the oculus virtual audio device selected while using the link cable, there is no audio. as such, it's really inconvenient to have to fully uninstall and reinstall the oculus app in order to get audio through the link cable. is there a quicker way to reset oculus audio drivers so i can keep troubleshooting this?
thank you!
Hey there, lovelyperilune! Thank you for trying out those troubleshooting steps for us, we really appreciate that! We've got some additional steps for you to try before you get you to PM's to assist you further. If you could try the steps below for us, we'd appreciate it!
- Please try Re-seating the audio connector under the facial interface.
- Make sure your audio drivers are up-to-date.
- If you could try not using Steamlink to play PCVR, so that we can determine if it is that or not.
- We also have an article for Troubleshooting your Meta Quest Link audio that has some troubleshooting to try.
Once you try these, let us know if your audio is working again, or if you're going to need further assistance. Thank you so much for your patience. We're looking forward to your reply!
Hello again, lovelyperilune. How did those troubleshooting steps go for you? We would love to hear if it helped you get a resolution to your issue or if you are still in need of further assistance. Either way we are here for you, so please let us know when you have the time!
apologies for my radio silence!
i'm currently moving and don't have as much time for troubleshooting-- once i'm unpacked and able to go through these steps i'll get back to you. thank you for the help so far!Sounds like a plan, lovelyperilune! Once you're able to try out the troubleshooting definitely let us know how it turns out. We'll be looking forward to hearing back from you!