Forum Discussion
hello!
after following the instructions in your previous reply, nothing worked except for uninstalling the Oculus home app via the Windows "uninstall a program" system dialogue. after reinstalling the Oculus home app, audio worked through the link cable for several hours, but it reverted to it's previous state of not having any audio through the link cable. the only thing i had done on my PC since reinstalling the Oculus PC app was use steam link to play a steamvr game.
i believe that somehow steamlink is interfering with the oculus audio drivers, as even when i have the oculus virtual audio device selected while using the link cable, there is no audio. as such, it's really inconvenient to have to fully uninstall and reinstall the oculus app in order to get audio through the link cable. is there a quicker way to reset oculus audio drivers so i can keep troubleshooting this?
thank you!
Hello again, lovelyperilune. How did those troubleshooting steps go for you? We would love to hear if it helped you get a resolution to your issue or if you are still in need of further assistance. Either way we are here for you, so please let us know when you have the time!
- lovelyperilune2 years agoExplorer
apologies for my radio silence!
i'm currently moving and don't have as much time for troubleshooting-- once i'm unpacked and able to go through these steps i'll get back to you. thank you for the help so far!- MetaStoreHelp2 years agoCommunity Manager
Sounds like a plan, lovelyperilune! Once you're able to try out the troubleshooting definitely let us know how it turns out. We'll be looking forward to hearing back from you!
- MetaStoreHelp2 years agoCommunity Manager
Knock, knock, lovelyperilune ! We're here to follow up and see if you still require assistance with your Quest's audio or if there's anything else we can help you with. If so, we kindly request that you perform the troubleshooting steps mentioned in our previous post and let us know if they prove to be successful so that we can better assist you! Your time is greatly appreciated and we can't wait to hear back from you!