Forum Discussion

RHayHay's avatar
RHayHay
Honored Guest
21 days ago

Oculus 3S won't stay connected to Wi-fi or stay paired with controllers

I don't know how to fix the wi-fi connection issue I have all of a sudden.  I've gone through the meta app to connect my Q-S3 to the wifi.  It won't pick up the wi-fi.  I could really use some help.

 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there RHayHay !

     

    We heard you were having a little trouble with your Quest 3S, and we thought we'd drop in to lend a hand.

     

    If your Wi-Fi is disconnecting frequently, we'd recommend giving your headset a hard reboot. You can do this by pressing and holding the power button for at least 30 seconds.

     

    We'd also advise trying a different WiFi network if possible.

     

    If your issue persists beyond this, we'd love for you to get in touch with us via PM, as we may need to ask for a little more information. You can do this by selecting our name to get to our profile page, or click here.

     

    Next, click "Send a Message" to privately message us!

     

    We hope to hear back soon.