Oculus lik recognize connection as USB 2.0
Good evening and happy new year!
I'm using my oculus quest 2 with a "CableTex usb-c to usb-c 3.1 5m" but i'm not getting it recognized as a 3.0 but only as a usb 2 (at -+ 350Mbps).
My m...
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Hey there, StuntPanda. We don't want anyone to experience this, and we would like to collect your logs via support. Send over the logs in a support ticket and we will be able to help you out!
To extract logs from the last day:
- Open the Run window (Windows key + R).
- C: Enter and run/Program Files/Oculus/Support/oculus-diagnostics OculusLogGatherer.exe
- The above link is the default directory. Bear in mind that if you installed the Oculus PC app on another drive, you will need to update the command with the correct file path.
- Select the checkbox next to "Full logs".
- Select "1 day" from the "Collect last" drop-down list.
- Wait for the log collection to finish. This can take some time to complete.
- The program will automatically generate a zip file containing your logs, which will be saved to your desktop automatically.
- Attach the newly created zip file to your next support response.
I fixed it; I bought a better cable. I thought I had a really good cable but I guess it just wasn't good enough. Hey, that sounds like a Country & Technology song, I Guess My Cable Just Wasn't Good Enough.