Forum Discussion

Honored Guest

20 days ago

Solved

Oculus Quest cant be found by pairing

I got my Oculus Quest beck from a friend and did a factory reset to conect it new with my acc but the app still sayes it cant finde my Quest

Choleni
14 days ago
Speedyfuchs If you use an Android phone, you'll need an older version of the Horizon app to setup the Quest 1.... it does not work with the current version of the app.

You might have to try several versions ..... if you go through the threads below, you'll find some numbers that workrd for users.

Meta support doesnt't recognize my Oculus Quest (1st gen) serial number so I cannot get help. | Meta Community Forums - 1274215

Unable to use Oculus Quest after factory reset. | Meta Community Forums - 1339110

Cannot Setup Oculus 1 after Factory Reset | Meta Community Forums - 1274022

You can find older versions of the app here:

https://oculus-twilight.en.uptodown.com/android/versions

The easiest way is using an iphone. With it, the setup works without issues. Maybe, you can borrow one for some minutes?🙃

10 Replies

steve_40
Honored Visionary
20 days ago
Make sure Bluetooth and Location Services are enabled on both your phone and for the Meta Horizon mobile app.
- Speedyfuchs
  Honored Guest
  20 days ago
  thx for the try but that dosnt fix it ....
  - steve_40
    Honored Visionary
    20 days ago
    Maybe try logging out and back into the phone app. Or try a different phone or tablet to set up the headset. Some users had similar issue and using a different device worked, even though it had been working before they did the factory reset.
octagonal.elf
Explorer
17 days ago
This is happening to me too It was working before and now nothing IDK what Meta is doing but they are screwing us over
- Choleni
  MVP
  17 days ago
  octagonal.elf you are in the wrong thread here. In your other posts, you are talking about problems to link your headset to pc...... this thread is about issues pairing the Quest to the mobile app.