Forum Discussion

raul.cristian.cr's avatar
raul.cristian.cr
Honored Guest
5 months ago

oculus rift cv1 screen is black

so i got a second hand oculus rift cv1 this year when i got it it worked perfectly fine but i stoped playing with it for a bit and now the screen is black the led is orange nut i can still hear sounds coming from my laptop my hardware is amd ryzen 7 7735HS and a geforce rtx 4060 laptop gpu

 

5 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello raul.cristian.cr!

     

    We see that you could use some more help when it comes to your Rift CV1 giving you a black screen so let's see what we can do to help to get you back to playing games!

     

    An orange light on an the Rift CV1 indicates a connection or hardware recognition problem, meaning the headset isn't running or detecting correctly. So what we would suggest to do is the following:

     

    Check Cables and Ports:

    • Verify that the HDMI and USB cables are fully seated and not damaged. 
    • Plug the USB 3.0 cable into a different USB 3.0 port on your computer. 
    • Avoid using USB extension cables, as they can sometimes cause issues. 

    Restart your computer: 

    A simple reboot can fix minor software glitches that cause the Oculus software to misbehave.

     

    Update graphics drivers: Ensure all your drivers are fully up to date. You can download the latest drivers from the official the manufacturers website.

     

    Should the problem persist, we invite you to get in touch with us via private message so we can explore other ways to help. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

     

    We're eager to hear from you!  

  • MES0506's avatar
    MES0506
    Honored Guest

    i have the same when using a new pc win 11 is the problem no hdmi conection or my nividea 5070rtx cv1 still working on my o;ld pc hdmi working with a regular monitor but no conection when i plug inn the cv1

     

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hey there MES0506 !

       

      We see you're having the same issues and we indeed intend to look into this for you as well. In case you have attempted the steps mentioned above and are still unable to connect with your Oculus Rift CV1, feel free to reach us directly via the PMs as it would allow us to gather more details around it and assist you accordingly.

       

      • Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 
      • Next, click "Send a Message" to privately message us! 

      Please remember, you must be signed into the community first to send us a private message.