Hi there Jran,
We know how eager you are to get back into the world of VR using your Rift S and we understand you are receiving error messages that there is no DisplayPort connected or the connection isn't working.
Please disconnect the headset cable from your PC and headset, and inspect it for any twists, kinks, frays or bent pins. Should there be no damage to the cable, then please ensure the DisplayPort cable is is plugged into your primary GPU and the connections are secure. Also, make sure you are not using any third-party adapters.
Should the issue persist after you have followed all of the above troubleshooting steps, then please let us know, as we want to get you back into the world of VR as quick as possible!
Looking forward to your response.
I have already verified that the cable does not have any visible damage. I have also confirmed that I am plugging it into my GPU (As I said, it doesn't work no matter what combination of ports I use). I also am not using any adapters. The connections on my PC are absolutely secure and work with any other devices/monitors.
That's great, thank you for confirming that for us. in that case, we have some troubleshooting steps for you to try so that we can get you back into the Metaverse as quickly as possible!
Can you please try:
2. Ensure Air Link is disabled in Settings on the headset.
If you have any issues with these steps, or if you still can't see anything on your Rift S, please let us know.
You don't understand. I don't "Turn on" the headset because there simply isn't a power button. I just plug it in and it is supposed to work. The Rift S is a wired-only model. When I plug in the USB and/or DisplayPort, the headset doesn't work and displays nothing. There also isn't an option for AirLink at all because it is, again, a wired-only model.
