Oculus Rift stopped working with Horizon Link Update - infinite crash and reboot
Hi,
My Oculus Rift, although old, was working fine until a few days ago when Meta Horizon Link updated. After the update, if the Rift is connected to the Windows 11 PC USB then the Meta app crashes and reboots continuously. I see the program window for about 10 seconds, then it disappears, then appears again after a few more seconds. I was able to remove the device and add it - during setup I get an error stating that a hardware issue is preventing me from setting up my headset and to please check cables. Cables have been disconnected and reseated multiple times.
I went through the list of troubleshooting tips on another post which suggested disconnecting internet, unplugging the headset, rebooting in safe mode, uninstalling programs, deleting oculus files from %appdata%, deleting download cache, deleting program files, rebooting, installing and reconnecting but the problem persisted. I took the added step of deleting everything on the drive that was found with dir *oculus*.* /s but that didn't seem to help.
I have two more steps to try:
Reformatting the PC
Swapping hard drives with one that has Windows 10 on it and worked fine a few months ago
I might try swapping drives just to prove without a doubt that it's not a hardware issue but the device has been working for a decade and the chances of a hardware failure at the same time the program updated seems highly unlikely to me so, yeah. Any suggestions?