Oculus software detecting usb 3.0 as usb 2.0

Pic0o said:

I have a Link cable and the port I was using started detecting at USB2, only for the quest. I switched to another port (next to it on same controller) and it connects again on USB3. Never got to a root cause yet since switching to other port on same USB controller resolved the problem.

Cable speed at USB2 peaks around 360 MB/s where when on USB 3 I get 2.4 GB/s on the USB connection test in the oculus software.  Laptop users may not have as ready a means to switch ports.  The port it originally worked with USB 3 on, has a USB SSD that connects as USB3 without a problem.  Weird issue to pop up.

Richooal said:

Oculus staff have already stated on this forum that the Oculus software does NOT detect the port as USB 2 or USB 3. Oculus (so they say) only reports what Windows says the port is.

Apparently, on my PC, Windows changes it's mind on a daily basis about whether or not I have USB3 or USB2. I've been running my CV1 on the same hardware, in the same USB 3 ports, since July 2017. I've never unplugged it, swapped ports changed any hardware, reinstalled either Oculus software or Windows. It always used to show as USB 3, now it doesn't.

Maybe Oculus are right. Maybe Microsoft engineers are not capable of detecting USB ports correctly. I'll say this though, since 1990 I've had less problems with hardware and DOS/Windows than I've had with Rift.

If leading edge software teams can't detect a port that is required for their hardware to run, and rely on a third party to do it for them, then something needs to change.