Forum Discussion

emmanuel_junior0's avatar
emmanuel_junior0
Honored Guest
2 months ago

OculusQ2 Tracking

So basically from my left controller, I can rotate it 360 but I literally can’t move it. I think the tracking is messed up, but has anyone ever had this issue before and if so, does anyone have a fix?

7 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi emmanuel_junior0,

     

    Thank you for bringing this issue to our attention.

     

    We understand that you're having some tracking problems with your left controller. We would like to investigate further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space. Please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.

     

    We hope to hear from you soon!

    • emmanuel_junior0's avatar
      emmanuel_junior0
      Honored Guest

      Not really, so basically my oculus controller it stays in one position, but if I move it in real life, it doesn’t move at all, but it rotates

    • Choleni's avatar
      Choleni
      MVP

      So, the controller stuck in that place?

      Have you tried if removing the battery for a few minutes can help?

      • emmanuel_junior0's avatar
        emmanuel_junior0
        Honored Guest

        I’ve removed the battery for hours still get the same issue I’m planning to buy a new controller on like eBay or something