Forum Discussion
Hey there! We want to help get your controllers paired and make setup as smooth as possible for you, so please PM us or click HERE to contact us by email or chat. We'll look into the issues you're experiencing with your controllers and the phone app and get them squared away. Thanks!
- spiffyfitz4 years agoExplorer
Support ticket created. Looks like I need to ship everything back to get replaced. Unfortunate, but not the end of the world. Seems silly to me that you can't pair controllers in an easier way.
- lucastakejame3 years agoProtege
It's infuriating that I can't pair directly via headset. I'm having a issue that I can't pair my phone with the headset, now I'm losing work time because I don't have a left controller
- Benpaii12 years agoHonored Guest
Dude I swear my left controller broke but I didn't know at the time so I factory reset my headset and now I'm stuck at the pairing screen with just a right controller I bought a left one and now the left one refuses to pair its actually infuriating they need to fix this or else I'll have to buy a whole new headset and I don't have that kinda money
- Grynte11 year agoHonored Guest
Gettign a new one back doesnt actually fix the issue, the issue is that meta has made the headset worse so you *have* to get the app which means you *have* to get facebook, which they obviously love, even if your phone cant connect, or isnt compatible with a new worse version of the app