Pair Controllers Without Phone Companion App
Received a refurb Quest 2 today. Controllers apparently came unpaired. Pulled plastic tabs, get 3 white light flashes and then they turn off. In setup, I'm able to use the volume buttons to adva...
Forum Discussion
Hey there! We want to help get your controllers paired and make setup as smooth as possible for you, so please PM us or click HERE to contact us by email or chat. We'll look into the issues you're experiencing with your controllers and the phone app and get them squared away. Thanks!
Support ticket created. Looks like I need to ship everything back to get replaced. Unfortunate, but not the end of the world. Seems silly to me that you can't pair controllers in an easier way.
It's infuriating that I can't pair directly via headset. I'm having a issue that I can't pair my phone with the headset, now I'm losing work time because I don't have a left controller
Dude I swear my left controller broke but I didn't know at the time so I factory reset my headset and now I'm stuck at the pairing screen with just a right controller I bought a left one and now the left one refuses to pair its actually infuriating they need to fix this or else I'll have to buy a whole new headset and I don't have that kinda money
Hey Benpaii1! We see that you are having issues with being able to pair your controller with your device. This is definitely not the kind of experience we want our customers to have. Please allow us to help you get pointed in the right direction. We would like to ask if you have tried any of the steps that we have posted above? If not, we do recommend going through these steps as they have been known to help others with similar issues. We would also like you to try uninstalling and reinstalling the app. When you do, make sure that the controller that was previously paired is not still connected. This can cause other controllers to have issues being paired. If you are still having trouble after having tried these, we do recommend getting to support. We are going to go ahead and post that link for you again here. Our support team will be waiting to hear from you.
You need two controllers connected to connect new ones smh
Gettign a new one back doesnt actually fix the issue, the issue is that meta has made the headset worse so you *have* to get the app which means you *have* to get facebook, which they obviously love, even if your phone cant connect, or isnt compatible with a new worse version of the app
