Pair Controllers Without Phone Companion App
Received a refurb Quest 2 today. Controllers apparently came unpaired. Pulled plastic tabs, get 3 white light flashes and then they turn off. In setup, I'm able to use the volume buttons to adva...
Forum Discussion
1. The batteries were just swapped and are full.
2. Internet was fine, and isn't pairing via bluetooth? The step I was stuck was right after writing the 5 digit pairing number.
3. OS on latest version.
I fixed by factory resetting, pairing worked then. 😓
Good hearing back from you!
We appreciate you taking the time to help fix this issue. Your teamwork is amazing!
To answer your question, Yes, pairing your device does require Bluetooth. There is another step we would like for you to try out. We would like for you to please clear out your Bluetooth cache history. This will allow you to start afresh and pair your device to your Meta verse mobile app.
We really want to get you out of this ongoing error you're facing, so we would like to invite you over to private message. This will allow us to be able to work one-on-one with you on this case.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to hear back from you soon!
Thank you for the support but I already fixed the issue when I reset to factory state.
Ahhh we see! Although you went through a hefty process, we want to say a big Thank you for your patience and cooperation.
If you happen to have any questions or concerns, please feel free to reach back out to us!
We will always be here to help you out!
wait how did you fix this problem, having the same issues over here
