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Dwaynekoya's avatar
Dwaynekoya
Honored Guest
23 days ago

Pairing code not showing up on Meta Horizon Link PC app

Can't connect my Quest 2 to my PC. The PC shows up in the list of available devices and the Quest 2 prompts me to confirm a pairing code on my PC but the PC doesn't show any. PC shows headset as connected but sends notifications saying no headset is connected? 

 

2 Replies

  • Degly's avatar
    Degly
    Start Partner

    This usually means the Meta Horizon Link app is stuck in a bad pairing state.

    Try this:

    • Fully close the Meta Horizon Link app (end it in Task Manager)
    • Restart both your PC and Quest 2
    • Make sure both are on the same network
    • Log out and back into the PC app

    If that doesn’t fix it, uninstall and reinstall the Meta Horizon Link app, that often resolves the missing pairing code issue.

  • Are you sure the pairing code dialog on the PC is not hidden behind the app or other windows?

    The Link PC app can be affected by browser Native SSO problems, preventing certain pop-up windows from appearing. See this post for troubleshooting steps:

    Can't login to Meta Horizon Link | Meta Community Forums - 1361677

    If that doesn't work, the next thing to try is complete uninstallation of the Link PC app as well as manually deleting associated folders. See this post here but note that it is out of date. Newer installations of Link have replaced the file path "Oculus" with "Meta Horizon" or similar:

    Air link randomly stopped working - 1069694

    If deleting and reinstalling the Link app doesn't fix the problem, you might have to use a USB 3 data cable connection instead, or alternatively, use SteamLink instead of AirLink.