Forum Discussion

KannieBear41's avatar
KannieBear41
Explorer
1 year ago
Solved

Pairing trouble

So I just got my Quest 2 and I'm having trouble getting it paired up with my phone

I don't know if I put in a wrong code, but it's taking a long while and I've tried uninstalling and reinstalling the app, restart the Quest and even did a factory reset, and they're both connected to the same internet server

Am I doing something wrong or am I just impatient?

4 Replies

  • ....I didn't have my bluetooth on *facepalms* Thank you

    • LaserDisk's avatar
      LaserDisk
      Retired Support

      Hey, you know what? Sometimes it's the little things that can cause the biggest problems, haha! But I'm glad to hear that you managed to get everything sorted out. Hopefully, we'll see you hanging out in the forums soon. I'm really curious to know how much you're enjoying VR!

  • LaserDisk's avatar
    LaserDisk
    Retired Support

    The first time I faced some pairing problems as well, so I decided to reset the device to its factory settings. I uninstalled the phone app, restarted my phone, and went through the whole process again. Oh, and don't forget to be in the same room as your router and avoid using any Wi-Fi extenders.

    • KannieBear41's avatar
      KannieBear41
      Explorer

      still on the page that gives me it's code should i need it 😕