Forum Discussion

Marc14's avatar
Marc14
Explorer
2 months ago

PC link broken with update V81

Hello.

 

does anybody else have issues with the PC connecting to the Quest 3 headset.  After updating to v81 on the Quest the Meta link app on my PC simply will not start anymore nor connect to the VR headset. 

Tried  repairing and then reinstalling and the Meta Quest link App, manual disabling & enabling the  oculus services, switching between air link and cable. .. 

One issue I found is that the OVR Library Service is  not starting/running anymore, with fault code 18 given as reason.

8 Replies

  • Marc14's avatar
    Marc14
    Explorer
    2 months ago

    The OVRLibraryService shows the following:

    [Debug] [10.10.2025 22:25:23] Starting up OVRLibraryService v1.16.0.0.
    [Debug] [10.10.2025 22:25:23] Starting up.
    [Debug] [10.10.2025 22:25:23] IPC connection opened.
    [Debug] [10.10.2025 22:25:23] IPC thread running; waiting for Oaf to connect.
    [Debug] [10.10.2025 22:25:23] IPC connection established!
    [Debug] [10.10.2025 22:25:23] App libraries for this user: [CORE_DATA]
    [Debug] [10.10.2025 22:25:23] OVRLibraryService starting in service mode.  Arguments: [migrate, create-coredata]
    [Debug] [10.10.2025 22:25:23] Creating NTFS transaction.
    [Debug] [10.10.2025 22:25:23] Committing changes.
    [Debug] [10.10.2025 22:25:23] IPC connection destroyed.
    [Debug] [10.10.2025 22:25:23] Exiting with code 0 (Success).

    • steve_40's avatar
      steve_40
      Superstar
      2 months ago

      Your OVRLibraryService appears to be running correctly and is supposed to stop like that. It is the OVRService that you should be looking at. You can look at the logs using the Oculus Debug Tool:

      "C:\Program Files\Oculus\Support\oculus-diagnostics\OculusDebugTool.exe"

      Presumably you need to fully uninstall the Meta Quest Link (Oculus) app, manually delete the relevant Oculus folders, and reinstall it, possibly in Windows safe mode.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 months ago

    Hi Marc14, 

    This doesn't sound ideal at all but don't worry, we are here to get you and your Meta Link app are up and running again as soon as possible. 

    In order to troubleshoot this with you could we ask that you please contact us directly? 

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We will be looking forward to your message! 

  • steve_40's avatar
    steve_40
    Superstar
    2 months ago

    No problems here, on Meta Quest Link 81.0.0.828.254 and Windows 11 Home 24H2 build 26100.6584 and Quest 3 v79.1034.

     

    • LaZzDay's avatar
      LaZzDay
      Explorer
      2 months ago

      Ancora problemi con il rift s windows 11 pro e Meta Quest Link 81.0.0.828.254

  • Marc14's avatar
    Marc14
    Explorer
    2 months ago

    Thanks everybody for the feedback, 

    I already tried to fully uninstall the Meta Quest Link (Oculus) app, manually delete the relevant Oculus folders, and reinstall it and still the same issue. Will provide the logs to Meta support..

    • luisferr's avatar
      luisferr
      Honored Guest
      22 days ago

      Hi, did you find a way to solve it? i'm stuck in the same issue

       

  • jjone's avatar
    jjone
    Honored Guest
    22 days ago

    had this issue early. headset wouldn't detect my pc. power button and volume at the same time, did a factory reset and fresh setup. turned off auto updates. connects fine now.