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GamingCarno's avatar
GamingCarno
Honored Guest
12 days ago

Profile/Group chat issues

Me and my friend group which includes 3 friends have been playing vr for a while and we have never ran into this issue, The day I got my meta quest 3s I factory reset my quest 2 to give to my brother as a gift, that had my account and one of my friends accounts on it. After that I hopped only to play with my friends and the friend that had his account on my headset was having issues joining a call that had one specific person in it, it would instantly kick them or not allow them to join the group call same with the other friend they tried unfollowing each other and at one point it did not allow them to add each other back when they were eventually able to follow each other again it would not allow them to call each other on both meta quest horizon and on the actual headset the call option had been removed in addition whenever they would send messages to each other it would not be sent and show a error symbol and say the message was never received. They tried factory resetting which allowed them to text only in group chats and

Meta Quest 2
Meta Quest 3

1 Reply

  • TSR_Redrose14's avatar
    TSR_Redrose14
    Explorer
    10 days ago

    I’m not quite sure what’s happening but maybe add his account to the quest 2 you gave your brother. Also make sure both of your friends headsets are fully up to date. If one of your friends is on PCVR make sure the drivers are up to date. If nothing works then an app might of given one of your friends a virus. I got a virus before and I had to back up and uninstall the game. Hope this helps