Forum Discussion

Moofman's avatar
Moofman
Explorer
22 days ago

Purple Sky PCVR Link loading screen gets stuck/locked/frozen

I bought a Quest 3, a couple of days ago, it initially worked ok. But I wanted to get the best out of it, so I gave ChatGPT all my PC/GPU/Game and play information, of which I updated all the various settings, until I broke the PC Link, after 8 hours of trouble shooting/multiple reinstalls.  I eventually found the one setting out of nearly 200 that resolved my issue.

I found out that the Purple Sky PCVR Link loading screen gets stuck/locked/frozen if you have used the Oculus Debug Tool and set the Encode Bitrate (Mbps) too high (I can use 940, but NOT 1000, my cable tests at 2.9Gbps)! To test, set it to 0 (auto), use the Service menu to Restart Oculus Service, wait 2 mins and try the link again. Note: Restarting the Oculus Service this way kicks you out of the Purple Sky PCVR Link loading screen.

Happy VR'ing!

Headset
Link Cable
Meta Quest 3
PCVR
quest 3

2 Replies

  • steve_40's avatar
    steve_40
    Expert Consultant
    22 days ago

    Well, yes, that is not new knowledge. Link users need to understand that messing with OculusDebugTool can stuff up their Link performance, especially if the Encode Bitrate is set too high. It does warn you about that in the tool tip in the debug tool. Unfortunately, a lot of users don't understand that, so that is why these forums are full of people whingeing about how bad the Link performance is 🤪.

    Also note that software updates, bugs, and even Windows updates can affect Link performance and so it is necessary to check and adjust the Encode Bitrate regularly, as necessary. Some users are having ongoing issues that they used to be able to use ~950 Mbps but after certain updates can now only use ~450 Mbps. I recently had an issue where my AirLink bitrate dropped from the default 200 Mbps to about 75 Mbps. After uninstalling a certain Microsoft Security update, I was able to use 200 Mbps again. Meta is working on a fix for that.