Sparky_Fellow
23 days agoHonored Guest
Quest 1 Issues
It pairs initially, I go through all of the setup then get to the safety video and it will not allow me to proceed. Meta also isn't allowing me to contact support about this, can anyone help?
It pairs initially, I go through all of the setup then get to the safety video and it will not allow me to proceed. Meta also isn't allowing me to contact support about this, can anyone help?
Hey Sparky_Fellow
We see you are having some setup trouble, If you would like to contact us via PM that would be great.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thanks.
Hi Sparky_Fellowโ ๐
The set up of the Quest 1 doesn't work with the current Horizon app version, you'll need an older version of the app.
The solution in the following link describes what you must do and includes a link to an older app version...... maybe you need to try various versions to get it working.
Thank you, this worked.
Happy, I could help๐