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RobNau
Explorer
7 months ago
Solved

Quest 1 not downloading anymore

Hi,

I'm still using my Quest 1 with 64GB storage capacity. I recently tried to download uninstalled games I purchased some time ago. These games (e.g. Shadow Point, Waltz of the Wizard) are still marked as compatible with my device. I've about 9 GB free space on my device, which should be enough space for these apps, but the games won't download. Turning on/off the Quest or the Wifi does not help. Clearing the App Data with Sidequest (com.oculus.ocms) also did not help.

When I try to install the status immediately switches back from queue to not installed. Any help would be appreciated. I fear to brick my device on a factory reset, since support isn't provided anymore an I'm not sure if any firmware update will be reinstalled after the reset.

  • oculusnessthanks for the link. I tried the version of the Oculus/Meta app. It connected with my device but the download and installation of the games mentioned above still did not work.

    I've found a solution for the download of games/apps into my Quest 1. There is currently no factory reset necessary. But I found reddit post and a blog which may help on factory reset and update to the latest available firmware for Oculus Quest 1.

    My working solution for downloading and installing the games mentioned in the openning post was the following (inspired by the post from rndn_2514)

    1. Created a new Meta account
    2. Added a new account/profile to my Oculus Quest 1
    3. Connected the device account/profile with the new Meta account (entered code shown in the device on the website being logged in with the new Meta account)
    4. Installation/setup process for the new account/profile within the device
    5. Switched back to the "old account" and enabled App-Sharing
    6. Switched back to the new account. Download and installation for the games  worked at this point.
    7. Finally started the games and they worked as expected

    Meanwhile I also installed the games on my PC within the Meta Quest Link application just to be able to play them via Air Link. The download and installation of the apps on the device should not be affected by this, but I wanted to mention it here.  Don't know if this helped to solve my issues.

    Another learning for my side is that I will backup all my apps/games on the Quest 1 via Sidequest.

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