Forum Discussion

vincent.thlin's avatar
vincent.thlin
Explorer
2 years ago
Solved

Quest 2 controller not working in apps anymore

My quest 2 just auto-updated to the latest Meta Horizon OS level. When started my quest 2, everyhting works fine in the OS interface. After I launch an app, the controller just disappeared. the only ...
  • vincent.thlin's avatar
    vincent.thlin
    2 years ago

    I did a factory reset and it seems going back to an earlier OS build. That problem is gone for now.
    The following link shows you how to factory reset the headset.

baltarin's avatar
baltarin
Honored Guest
2 years ago

Also having this problem with my quest 2 within the last few days. Everything works fine on the main screen/menus, but as soon as I launch an app they disappear. It is not happening with my quest 3... Wife is seeing in other places that a factory reset of the system fixed the issue.