Forum Discussion

nemrod2021's avatar
nemrod2021
Honored Guest
15 days ago

Quest 2 controllers disconnecting every few seconds

Quest 2 controllers keep disconnecting every few seconds, making the headset unusable,  and it’s clearly not an isolated issue.

Both controllers started failing at the same time, after recent UI/system changes.

I’ve already tried:

  • Re-pairing controllers
  • Changing batteries
  • Rebooting
  • Factory reset → worked for ~24 hours, then the issue came back
  • Tried sideloading latest OS, but I’m already on v81

What’s important:
A lot of users are reporting the exact same problem, at the same time:  https://www.reddit.com/r/oculus/comments/1oywsd8/controllers_keep_disconnecting_what_can_i_do_and/

This strongly suggests a recent software update or backend push caused the issue, not hardware failure.

I contacted Meta Support, but they keep redirecting to hardware troubleshooting and don’t acknowledge that multiple users are affected.

1 Reply

  • Completely infuriating. An update that renders your expensive piece of tech useless and they don't bother listening to the customers. I have the same issue.