Forum Discussion
jness.overair
3 years agoHonored Guest
Wondering if there was ever a fix for this. I'm having the same problem getting set up at work trying to create VR content. Other posts have suggested users need admin privileges, but that is not a reasonable (or possible) solution for companies.
MetaStoreHelp
3 years agoCommunity Manager
Hi there jness.overair, we were zooming on by and noticed you have an inquiry about the Touch Controllers. We know how inconvenient this can be, and we understand the importance of being able to use navigate with your controllers, while in VR. We would love to assist you on this matter!
For this issue, can you please review the following troubleshooting steps?
- Unpair and re-pair your controllers.
- Reboot your headset.
- Enable Cloud Backup and attempt to Factory Reset as a last resort.
If the issue still persists, please reach out to us via Developer Support. We hope this information was helpful!