quest 2 not connecting to pc suddenly
- 2 years ago
Hey AryaSvitkona, could you confirm which update you're on at this moment? The last update for this issue was around 57.0.0.254.153. I want to confirm that detail and if any other updates have been completed. I want to make sure I bring this up to our engineer team as quickly as possible.
- 2 years ago
ThyRuinedKing wrote:
Hey AryaSvitkona, could you confirm which update you're on at this moment? The last update for this issue was around 57.0.0.254.153. I want to confirm that detail and if any other updates have been completed. I want to make sure I bring this up to our engineer team as quickly as possible.
If you guys are still having this issue, please be sure to reach out to MetaQuestSupport via PMs. We would need to look into further troubleshooting steps that require personal account information.
Thanks a bunch! - 1 year ago
Hey everyone! Just wanted to jump in here and note that I'll be locking the thread.
The reason being that the original issue is now over a year old which means it potentially has a different root cause than anything we'd be seeing nowadays.
If you're running into some problems at the moment, I'd definitely recommend doing as ThyRuinedKing mentioned and heading over to private message the MetaStoreHelp team since they'll want to look deeper into the backend of things.
Thanks!