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NeLoZeed's avatar
NeLoZeed
Honored Guest
31 days ago

Quest 2 wont load up on air link

I’m seriously fed up at this point. Meta pushed another one of their "updates" and now Air Link on my Quest 2 is completely useless.

I had zero problems for months. Air Link was working great. Then an update hit, I had to reinstall the PC software just to get it to work again. Thought I was in the clear. Three days later – boom – another update, and now I’m stuck again. Air Link won’t connect. Just an infinite loading screen with the Meta logo and those three little dots.

That’s it. No error message. No timeout. Just a goddamn limbo screen.

I’ve done everything:

  • Reinstalled the PC software (again)

  • Restarted the headset

  • Restarted the PC

  • Checked firewall settings

  • Verified both devices are on the same network

  • Sitting right next to the router, no signal issues
    AND IT STILL WON’T CONNECT.

Here’s the kicker: I’m on Wi-Fi 6, not even Wi-Fi 7. I saw people complaining that Wi-Fi 7 broke compatibility with the latest update (which is ridiculous on its own), but I don’t even have that. This is a clean, stable Wi-Fi 6 connection that’s been working for months — now suddenly Air Link is just dead?

How does this get worse with every single update? I have hundreds of dollars in PCVR games – Half-Life Alyx, Boneworks, sim stuff – all of it is basically worthless now unless I go hunt down a cable or switch to Virtual Desktop (which I shouldn't have to do because Air Link was fine before Meta started screwing with it).

At this point I’m just mad. This headset went from being a solid PCVR device to a half-broken toy with each patch. What is the **bleep** deal here Meta. 

1 Reply

  • MetaQuestSupport's avatar
    MetaQuestSupport
    Community Manager
    26 days ago

    Hi,

     

    Thank you for bringing this issue to our attention. We know its very concerning when your PCVR setup with Air Link stops working after an update, and we appreciate that you've tried a number of troubleshooting steps for this.

     

    We would like to investigate further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space. Please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.

     

    We hope to hear from you soon!