Forum Discussion

radion.959954's avatar
radion.959954
Honored Guest
23 days ago

Quest 2

Quest 2 I've problems with pairing from PC to Meta Horizon Mobile app. I've tried all the online solutions of resetting and rebooting, deleting cache etc, but head set still stuck on use this code screen. 

Any further suggestions are really welcome

Thanks

Meta Quest 2
Quest 2

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    23 days ago

    Hey, 

     

    Thanks for posting to let us know you're having pairing issues with your Meta Quest 2 / Meta Horizon App. We'd love to help you with this, can you kindly follow the steps below in order to contact us privately: 

     

    • Please select our name to get to our profile page, or click here
    • Next, click "Send a Message" to privately message us!
    • Please remember, you must be signed into the community first to send us a private message.

    We look forward to assisting you through this!

     

    Have a nice day.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    22 days ago

    Hey there, 

     

    We noticed you haven't sent us a PM yet! We were just curious as to if you still needed support, please get in touch if you do! 

     

    Thanks!