Quest 3/ Air Link stopped working/ No connection to PC/ PC found but Start Button is greyed out...

Hello everyone I just got word from engineering that they have rolled out a fix for this issue!

If you are experiencing a grayed out button when attempting to launch Air Link or Link, please follow these troubleshooting steps: Put on the Meta Quest headset. Go to "Settings" then select "System". Scroll down to find "Quest Link" and toggle it off, then back on again. Try launching Air Link or Link again.

If the issue persists after following these steps, please try restarting your computer and headset before trying again.

Please do not hesitate to come back to the thread and let us know if you're still experiencing this issue going forward!

Update 6/13/24

Hey everyone, just wanted to give you all a quick update. I've informed the engineers that even after a few hours, we still have several users experiencing the same issue. If you haven't already, please make sure to submit your bug reports

Update 6/26/24

With the launch of V66, a fix was issued that will roll out to everyone soon. Please check your headset system settings to ensure you are on the latest update. As always, please come back and let us know if you are still experiencing this issue after the update. 

Just marking for visibility (simply a check-in)

I am glad to see some of you are reporting the latest update has fixed the launching issue! Those are still experiencing issues, I know LaserDisk already flagged this with the engineers, and is currently awaiting an update. We appreciate your patience, and please feel free to share any updates or changes you're experiencing. Just a friendly reminder, if you haven't already, bug reports also really help out the engineers get a good idea on what may be causing the issue!