Forum Discussion

Noahharshaw's avatar
Noahharshaw
Explorer
2 years ago

Quest 3 all of sudden super pixelated/artifacts when using link cable, but AirLink in fine.

I’ve used my quest 3 only a few times, just went to use it today and with the link cable and it is extremely laggy/pixelated, if I look at something blue in the headset for example and turn my head t...
Headset
Link Cable
Meta Quest 3
PC(app)
MetaQuestSupport's avatar
MetaQuestSupport
Community Manager
2 years ago

Hey again Noahharshaw. Thanks for replying back to us with more information on your issue. This has given us more insight into the issue, and we're eager to give you some suggestions to find a workaround for you. Please consider the following items when using Quest Link in order to improve the display quality:.

 

  • If you're using OculusDebugTool, it may not be saving the pixel density or oversampling your settings between your PC and your Quest 3. Try changing your pixel sample rate to a lower rate and minimizing any programs running in the background unless necessary. 
  • To get better framerates in your headset display and less pixel distortion, try to use the same pixel density settings in both the VR settings and your PC. For example, if you were to use a pixel density of 1.3 in OculusDebugTool with Quest Link, you'd need to dial the DCS pixel density in the VR settings tab up to 1.3 when using Virtual Desktop or any other apps in any mode you're using. 
  • Also, be mindful of any stressors on the system as a whole. 
  1. Be sure to check your FPS.
  2. Increasing your refresh rate and render resolution will result in improved visuals, but these adjustments could have a negative impact on overall performance. 
  3. Even with some of the newest and most powerful GPUs, maxing out values for the render resolution slider with a 120 Hz refresh rate may result in dropped or missing frames, which creates a less smooth in-VR experience.

 

If you're not using the OculusDebugTool, then we suggest following the steps in the article here to reset the settings for your resolution in your headset. 

 

We hope these suggestions were clear, easily applicable and helpful in resolving the issue. If the above suggestions do not work, please let us know so that we can explore other options for you. We're looking forward to your response. 

Noahharshaw's avatar
Noahharshaw
Explorer
2 years ago

Thanks for your reply. I am using 1.2 Pixel density at 90hz, which is what I have used in the past with no issues. Like I mentioned above, this issue even occurs in the link home (the gray room where you select which monitor of your pc you want to view). I tried playing a few different games with the poor quality, and the FPS were actually great, it never dropped below 90fps. It is just the quality of the picture, the first few times I used the headset it looks great, but I can visibly see what look like pixels everywhere I look, and the colors get "smudged" when I look around. I've used the debug tool in the past, and as far as I can tell all the settings are the same as they used to be when I previously used my Quest 3 via link cable with no issues. I can't see this being a result of the capabilities of my PC, as when I was in link I monitored my GPU and CPU usage and they were both low.