Quest 3.Cant connect using usb-c link

Hi Daniel, thank you for contacting us.

Not being able to connect with your USB-C cable is definitely not what we want your Quest experience to be. We'd love to help!

We're glad you've already tried some troubleshooting steps and different cables. We'd like to provide you with some additional steps, which you'll find below.

If you haven't already, first try restarting your router. Then, restart your headset and your computer. Next, try updating your Quest software and drivers, as this may resolve the issue.

To check for software updates, please do the following:

• Press   Meta button or   Oculus button on your right Touch controller to open the universal menu.
• Select the clock on the left-hand side of the universal menu to open Quick settings.
• Select   Settings in the top right.
• Select   General, then select   Software update.
   

If the issues persists, please send us a private message so we can collect your account information and take a deeper dive into things for you:

• Select our name to get to our profile page, or click here
• Click "Send a Message"

Remember, you must be logged in to the community to send us a private message.

We look forward to connecting with you soon, Daniel!