Quest 3.Cant connect using usb-c link

Thank you for providing us with that feedback. If you haven’t already tried the following steps, we recommend giving them a go:

- Ensure your computer operating system, your hardware drivers, and Meta Quest software are all up-to-date. 
- Restart the Meta Quest Link app.
- Disable the Public Test Channel (PTC). Being in the PTC may cause compatibility issues.
- If you are using Oculus Tray Tool or other third party software that can make modifications to graphics or settings, please uninstall for troubleshooting purposes as these programs can cause conflicts that effects performance and display.
- Please disconnect any extra devices connected to the PC leaving only the product hardware, mouse, keyboard and one primary monitor

- Try checking the settings of the Antivirus software for options to whitelist or add the Meta Quest Link app as a trusted program.
- Install the latest Meta Quest drivers.
   - Close the Meta Quest Link app.
   - Press the Windows key + R on your keyboard to open the Run command.
   - Enter C:\Program Files\Oculus\Support\oculus-drivers. (File path may be different per user based on the install location)
   - Open oculus-driver.
   - Open the Meta Quest Link app and then try to connect your headset again.
 

If the issue persists, feel free to send us a private message so we can collect some personal information to investigate further. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

We're eager to hear from you!